Online Shop Terms & Conditions

Terms & Conditions - Online Shop

1. Products, Samples, Vouchers

1.1 Any free item (including samples and vouchers) redeemed from MadAboutKids Shop is not intended or allowed to be sold. If you do so, your account with MadAboutKids Shop will be automatically deleted without prior notification.

1.2 We reserve the right to refuse to sell products or provide samples or vouchers to you if it reasonably appears to us that you intend to resell the products, samples or vouchers. In addition, we reserve the right to limit quantities of items purchased or redeemed by you.

1.3 Products/samples/vouchers are subject to availability and will only be provided to you if you have paid the handling & postage fee.

1.4 We supply and despatch the products, samples, vouchers to customers within Singapore only. For overseas orders of products, please email separately.

1.5 All prices are in Singapore Dollars (SGD) and are inclusive of GST.  Our price list can be accessed from our home page and we reserve the right to amend our prices at any time. 

1.6 When you order from us, we require you to provide your name, address for delivery, your email address, telephone contact and credit card details.  We undertake to take due care with this information; however in providing us with such information you accept that we are not liable for its misuse due to error in transmission or virus or malware.

1.7 All risk of loss or damage to the goods passes to you when we despatch the goods.

2. Product Descriptions

2.1 We strive to ensure that the products, samples, vouchers are described as accurately as possible on our website, however we do not warrant that the description is accurate.  Where we become aware of any misdescription, we reserve the right to correct any error or omission. 

2.2 Images have been provided for illustrative purposes only and we do not guarantee that any image will reproduce in true colour nor that any given image will reflect or portray the full design or options relating to that product.

3. Payments

3.1 You represent and warrant that if you are making any payments relating to the services by MadAboutKids Shop, any payment information you provided is true, correct and complete.

3.2 You will pay the charges incurred for your use of the services at the posted rates, via the Site. Payment via the Site shall be completed through Paypal secured payment gateway. You need to agree to Paypal’s terms and conditions for the use of Paypal’s secured payment gateway which may be found at

3.3 All payment must be made in full.

4. Return policy for Products, Samples and Vouchers

4.1 All products, samples and vouchers are checked by MadAboutKids Shop's staff before delivery to ensure that they are in good condition.

4.2 We undertake to reimburse you for any product delivered to you that is faulty or is in a damaged condition.  If you wish to return a faulty or damaged product, please take a photo of such wrong products, samples and/or vouchers and send it to for verification purposes.

4.3 Once a product is sold, MadAboutKids Shop will not entertain any requests for refunds or exchanges of such product. MadAboutKids Shop shall only be responsible to deliver the product, sample or voucher ordered by you in accordance with Clause 3.4 above.

5. Limitation of Liability & Indemnity

5.1 To the full extent permitted by law, our liability for breach of an implied warranty or condition is limited to the supply of the goods and/or services again or payment of the costs of having those goods and/or services supplied again.

5.2 We accept no liability for any loss whatsoever including consequential loss suffered by you arising from services and/or product/s we have supplied.

5.3 You shall indemnify and keep us indemnified at all times from and against all demands, claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website and the services performed for you.

6. Changes to Terms and Conditions

These Terms and Conditions may be modified from time to time. Any modifications to these Terms and Conditions will be effective upon publication on the website. We  therefore recommend that each time you read these Terms and Conditions carefully before you place any order. Your continued use of the Services after any modifications to these Terms and Conditions indicates your acceptance of the modified Terms and Conditions.